My Portfolio


Here is an overview of some of the E-learning courses I have created for the hospitality industry.  Most of the courses you see below have been created for Hilton. I recently started a project developing an Online University called “Rebelou” for small business owners to train their teams. At the moment I am developing E-learning courses in the educational sector. Please see below an overview of the courses created.

Managing Change - Leaders e-learning

Managing Change - Leaders e-learning

Managing Change for Leaders
Duration: 60  minutes
March 2009

Managing Change for Team Members
Duration: 30 minutes
April 2009

This course learns leaders / team members how to react to change. The course includes several interactivities, such as a Self Assessment, Scenarios with Questions and Exercises to engage the learner and to help them understand and apply the information. At the end of the course there is a quiz to check the knowledge of the learner.

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Managing Change - Leaders exercise

Managing Change - Leaders exercise

Managing Change - Leaders self assessment

Managing Change - Leaders self assessment

Managing Change - Leaders Scenario

Managing Change - Leaders Scenario

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Enabling Better Guest Service Through Productivity Exercise

Productivity Exercise

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Enabling Better Guest Service Through Productivity E-learning course
Duration: 45 minutes
July 2008

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Generic Brand Service Standards E-learning course

Generic Brand Service Standards E-learning course


Generic Brand Service Standards
Duration: 20 minutes
July 2008

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Restaurant - Food and Beverage E-learning

Restaurant - Food and Beverage E-learning


Food and Beverage: Restaurant E-learning course
Duration: 20 minutes
July 2008

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Room Service - Food and Beverage E-learning

Room Service - Food and Beverage E-learning


Food and Beverage: Room Service E-learning course
Duration: 20 minutes
July 2008
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Bar and Lounge E-learning course

Bar and Lounge E-learning course

Food and Beverage: Bar & Lounge E-learning course
Duration: 20 minutes
July 2008

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Telephone Handling Service Standards E-learning

Telephone Handling Service Standards E-learning

Telephone Handling E-learning course
Duration: 20 minutes
July 2008

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Housekeeping E-learning Modules

Housekeeping E-learning Modules

Housekeeping E-learning course
Duration: 20 minutes
July 2008

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Reservations Standards E-learning

Reservations Standards E-learning

Reservations E-learning course
Duration: 20 minutes
July 2008

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Group and Meeting Inquiry E-learning course

Group and Meeting Inquiry E-learning course

Group and Meeting Inquiry E-learning course
Duration: 20 minutes
July 2008

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Front Office E-learning Modules

Front Office E-learning Modules

Front Office Module E-learning course
Duration: 20 minutes
July 2008

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Complaint Handling E-learning course

Complaint Handling E-learning course

Complaint Handling E-learning course
Duration: 20 minutes
July 2008

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Guest Arrival E-learning course

Guest Arrival E-learning course

Front Office: Guest Arrival E-learning course
Duration: 20 minutes
July 2008.

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Guest Departure Standards E-learning course

Guest Departure Standards E-learning course

Front Office: Guest Departure E-learning course
Duration: 20 minutes
July 2008

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